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When placing an order with Bellwether Manufacturing, you agree
to the following terms and conditions:
Bellwether Manufacturing guarantees that products manufactured
and delivered to the customer by Bellwether Manufacturing meet
generally accepted industry standards, as well as Bellwether’s
own strict standard for quality.
If products manufactured and delivered by Bellwether Manufacturing
are found to be defective in quality, Bellwether Manufacturing
will take one of the following steps to remedy the problem:
1. Repair the damaged product
2. Replace the product or a portion of the product
3. Refund a portion or all of the total invoice for the job
The above remedies will only be available if the customer notifies
Bellwether Manufacturing, in writing, of the defects within 15
business/working days of the customer receiving the products.
Bellwether Manufacturing will not assume the liability for damaged
products if notified after this 15-day period. Bellwether Manufacturing
reserves the right to choose which option is appropriate for dealing
with the defective product. In addition, Bellwether Manufacturing
is not responsible for products defective due to customer error.
10% Over/Under Rule: As per industry standard, and for quality
control purposes, Bellwether Manufacturing will produce within
10% of the original quantity ordered of any CD, DVD, or print
job, unless otherwise indicated.
The customer will be billed for the exact number of products manufactured.
However, the customer will be billed for the entire quantity of
supplementary products, such as stickers or catalog inserts, unless
otherwise stated.
A 100% deposit is required before the start of all jobs, unless
otherwise indicated. The 100% deposit will include the 10% over-run
and a high-end freight estimate.
If the customer has payment terms, the billing cycle begins on
the date of the invoice and payment must be paid within the period
designated by the customer’s terms.
Bellwether Manufacturing will consider collection services for
any final balances not paid within 30 days of payment due date.
If collection services are utilized, customers are responsible
for paying all fees associated with collections services, including
legal fees.
Bellwether Manufacturing reserves the right to adjust pricing,
specifications, quantities, materials, or special deals from our
website, advertisements, and literature at any time.
Price quotes are valid for 30 days, unless otherwise stated.
Completion dates and ship dates are estimates only and are not
guaranteed. In addition, Bellwether Manufacturing is not responsible
for delivery delays or damages/losses caused by the shipper.
Estimated job completion dates are determined with the assumption
that the customer has supplied or will supply all components on
time, including (but not limited to) audio master, artwork files
in appropriate format, deposit, and appropriate paperwork. Failure
to supply the above components in a timely manner will inevitably
delay the production.
Delays in production will most likely occur if customer submits
incorrect files, paperwork, etc.
Orders may also be delayed if the customer fails to approve necessary
artwork proofs in a timely fashion.
All prices and policies are subject to change without notice.
When you contact Bellwether Manufacturing via e-mail or other
electronic forms, you are consenting to communicating electronically
and therefore agree that all electronic communication satisfies
any legal requirement to receive notices, agreements, and other
disclosures “in writing.”
Bellwether Manufacturing will not be held liable for defects related
to customer-supplied materials that contain errors (caused by
the customer), including, but not limited to, artwork files, masters,
films and matchprints, etc.
If an order is canceled mid-project, the customer is responsible
for payment of any services or products ordered up to the cancel
date.
All materials provided by the customer remain property of the
customer. However, materials will only be sent back to the customer
at the customer’s request. In addition, the customer is
responsible for all shipping charges incurred and assumes all
liability in the return of all materials. If no such request is
made within a year of completion of the job, Bellwether Manufacturing
and Bellwether Manufacturing’s vendors reserve the right
to discard such property.
Bellwether Manufacturing is not responsible for artwork defects
if the customer approved the artwork proof, including proofs for
barcodes, stickers, printwork, discfaces, etc.
Most proofs (including PDF and hard copy) are not 100% color accurate.
If the final print is within an acceptable range of the original
proofs (and the customer approved the original proofs), Bellwether
Manufacturing cannot be held responsible for any variance. However,
if the customer wishes to receive a higher end proof or print
samples before the product is packaged, Bellwether Manufacturing
can make arrangements to do so (possibly at a greater expense
to the customer).
After the completion of the job, any excess printwork will be
stored at the plant for up to one year. After one year, Bellwether
Manufacturing will contact the customer with the following choices:
(A) destroy/recycle the print or (B) return the print to the customer.
If the customer prefers the printwork be returned, the customer
is responsible for all shipping costs related to the return. Bellwether
Manufacturing is not responsible for any discontinued contact
information on behalf of the customer. If Bellwether is unable
to reach the customer, the default is to destroy the excess printwork.
The customer is responsible for backing up all materials. Bellwether
is not responsible for any damaged or lost data.
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